how do i get rid of old ISP pop up?

[Darcy]

just switched from dial up ISP to different ISP (broadband). i cancelled dial up service, but still get pop ups from old ISP when accessing mail thru OE6. have WXP. is there something i must uninstall? searched programs + cannot locate any 'program' from former ISP. any help? thanx.

[TheHeretic]

If I read this right your still using your old ISP mail server correct? If so than the pop up is server side and you cant lose it.

If I read it wrong and its is popping up when you open up your Outlook Express program, even after changing the settings to reflect the new ISP mail server than its in OE. Save address book elsewhere and uninstall. than reinstall OE. This should do it. I know my OE did that if I used the version from Roadrunner. I ahve since just gotten the pure MS version and dont have that problem anymore.


TheHeretic

[James]

Yea,what He said:D

Welcome Darcy to BBF;)

[Techvillage]

Heya Darcy - welcome - I saw your name of the front page today as a new member :wave:

[Darcy]

thank u, Heretic. yes, u read it wrong, meaning ur 2nd interpretation is correct, so to speak! yes, settings have been changed/deleted; - just didn't seem to solve the problem. i'm new at this, and 'uninstalling' and 'reinstalling' unsettles me! i DO have my address book on my Desktop, as i was im/exporting to/from different em a/cs. is it safe there? - during the uninstall, i mean?

Hey, James, Tvillage! thanks for the welcome. :rotate:

Darcy

[TheHeretic]

address book should be ok on desktop. Now once you uninstall shut down the machine and restart. Than do the reinstall.

good luck


TheHeretic

[Alakazam]

Welcome Darcy, I hope you enjoy the forum and stick around, great bunch of guys & gals here. We never stop learning something, or having fun.

[Darcy]

Thanx for the added tip, TH; and to you, Alakazam, for the welcome.