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View Full Version : How Do I Set Up New User Account With Existing ADSL Account?



Darcy
03-14-2002, 06:09 PM
Prior to arranging for ADSL, i had changed my log-in to show as Administrator account user only (no other accounts existed); (log-in window showed User Name/User Password fields as opposed to the default setting). I am running XP.

Have now created an additional User Account. This new User Account does not appear to have internet access. (??)

Can someone tell me how to set up newly-created New User Account to run with my existing ADSL Account? (if i'm not clear enough, please let me know). Thanx.

prod
03-15-2002, 01:07 AM
Go to Start->Control Panel->Network Connections
Is your ADSL connection listed there the same as in the original account? If it is, try to connect by clicking on it.

Techvillage
03-15-2002, 05:06 AM
Hi Prod - I don't know if Darcy is running XP Home or Pro, but in XP Pro different acounts have the device listed but not configured for ISP details - which may be why Darcy isn't connecting.

However, lets hope it works for you Darcy :)

Come back to us if it doesn't work and we will take you thru the steps.

Darcy
03-15-2002, 07:34 AM
Hi prod, TechV.

I'll have to log off, and then on to New User account to check that out, prod (i cannot seem to toggle between the two); thanx, i'll let you know. :) meanwhile, am running XP Home, TechV.

Darcy
03-15-2002, 10:35 AM
Seeing as i just disabled myself from accessing the Internet :eek: , i'm not touching anything anymore w/o supervision here ....

ok: clicking on Network Connections in New User account shows:
Broadband: Verizon Online DSL/Disconnected, Firewalled.

in Internet Properties, under Connections tab, in Dail-Up and Virtual Private Network Settings, Verizon Online DSL [Default] shows up in "gray".

Clicked on button [Setup...] to set up internet connection *big mistake here...*. told to log on as administrator to run New Connection Wizard. (hindsight: did not want to run 'new' connection).

Logged off and then on again as administrator. Attempt to connect to Verizon yielded 'username/password invalid'. *panic in the streets here...*.

Called ISP; set up new p/w; explained situation re New User a/c. Was informed not do-able; - New Account user cannot access Internet w/o purchase of new Verizon DSL a/c.

Not happy here....

Cool Canuck
03-15-2002, 01:26 PM
Hummmm. Thought I had posted here last nite. There it is .... gone! :(

Not sure what is going on here. I have a machine at the office running XP pro with several users. The DSL was setup under the Administrator and a short cut was placed in the startup menu.

When a new account is created there is nothing required for Internet access. It is just there. The machine uses Simple File Sharing if that makes any difference.

When a user logs on, it is reconnected.
:cheers:

Darcy
03-15-2002, 01:33 PM
i have a shortcut on the Startup menu?! :confused: Perhaps the difference is in Home and Pro versions as noted by TechV? *still not happy here ...* :( what am i doing wrong?! Must be a way ...

Darcy
03-15-2002, 01:45 PM
ISP rep did mention something about firewall maybe being a problem??! does she know what she's talking about?!!!! (which, btw, since i rebooted this a.m. after getting back my internet access, has a lock image showing on top of ZAlarm icon in tray...?).

Techvillage
03-15-2002, 01:57 PM
Darcy - you definetely don't want that little padlock showing on Zonelalarm icon. This is effectively cuts of your PC from the network.

Double click onthe zonaalrm Icon and click on onthe red knob to unlock Zone alarm - you can check you have unlocked it, because the little padlock on zonealarm icon will have gone.

AmStoned
03-15-2002, 02:04 PM
Those greedy moflickers. Fear not, I'll go home tonight and setup my dial-up under a seperate user login and be back with the details. :stoner:

BTW, take out the damn worthless ZoneAlarm w/ Add/Remove Program from Control Panel. Then right click on your Verizon icon in the network connection folder, go to the Advance tab, and enable firewall protection.

Better yet, don't touch anything right now.

Darcy
03-15-2002, 02:24 PM
lol, and many thanx, AS! don't worry...i'm not touching ANYthing here w/o supervision. no way. not again.
except ---> when i double-clicked on the ZA icon, across the top, it shows the padlock icon as open, and underneath it in green it says Unlocked. so i'm assuming that's okay.

Techvillage
03-15-2002, 02:29 PM
Originally posted by Darcy
when i double-clicked on the ZA icon, across the top, it shows the padlock icon as open, and underneath it in green it says Unlocked. so i'm assuming that's okay.

Yep - that's fine :)

Darcy
03-15-2002, 02:51 PM
well, at least ONE thing has not gone awry today. Thanx. :)

AmStoned
03-15-2002, 11:42 PM
Darcy: Just read through your post again. Okay, first of all, WinXP keeps network settings if you setup as admin. But I have no idea why in your case verizon reset itself. So far, I gather you have ZoneAlarm enabled and have created a new user account. Yes? Here's my "suggestion".

Part I -
1) Start > Settings > Control Panel > Add or Remove Prog
- Click on ZoneAlarm, than Change/Remove, Yes.
- Close all windows
- Restart System

2) Start > Settings > Control Panel > Network Connections
- Right Click the Verizon Icon > Properties
- Click the Advanced tab
- Check box in Internet Connection Firewall
- Ok, than close all windows

3) Start > Settings > Control Panel > User Accounts
- Click on the new account you created
- Delete the Account
- Delete files
- Delete Account
- Close all windows
- Restart System

4) Start > Settings > Control Panel > User Accounts
- Create New Account
- Name it. For Example "Rob"
- Click the Computer Admin bubble
- Create Account
- Close all windows

5) Start > Log Off "Darcy" (or Acct you're currently on)
- Click "Rob"

WinXP should've kept all your network settings from Darcy and transfer the data to your "Rob" account. About the only thing you don't see is the United Devices icon next to the clock. You should see the Verizon Icon on your desktop. Double click it and dial-in. See if it works.

Darcy
03-16-2002, 12:40 AM
Whoa! Thanx, AS :)
Yes, to answer, i have ZoneAlarm enabled, and created new account. what i see different in ur suggestion is that i didn't delete ZoneAlarm prior to doing so, and the check box in Internet Connection Firewall which u mentioned.
If i will be removing Zone Alarm program, i guess i will have to copy it to CD first?! (oh boy, sounds like i'm in for my first CD burning). Thanks so much, AS. :)

AmStoned
03-16-2002, 01:31 AM
Hold on a second. Are you using the free version of Zone Alarm or the Pro version? ... well it doesn't really matter. Just remember, you want to burn the installer for Zone Alarm, not the Zone Alarm folder in Program Files.

Darcy
03-16-2002, 04:20 PM
I have the free version, AS. I am having trouble locating it in order to burn. I see it when i go to
Control Panel
Add/Remove Programs

and when i clicked to highlight ZAlarm in the Add/Remove Programs window, i see "Change/Remove". Haven't touched anything yet, too worried about what's going to happen. Am i looking in the right place here? Thanx,

AmStoned
03-16-2002, 05:54 PM
Yes, that's the right place. Check PM.

Darcy
03-16-2002, 06:30 PM
ok. got it. Thanx!

Darcy
03-17-2002, 02:49 PM
Nada, AS. :)

no Verizon icon on new user account.
details to follow; right now i wish to d/l firewall.
bbl :)

Darcy
03-18-2002, 05:24 PM
Just want to mention, AS, that i wish the New User Account to be limited, so as to ur #4, above, i did not click on Admin bubble when doing the setup. Would be for 3-party use and i do not wish to have file-sharing. *oh boy...waiting for shoe to drop...*. and when it's all set up, i'll need help w/some sort of checklist as to what i should check for as to what folders are being shared or not. :)

AmStoned
03-18-2002, 05:32 PM
At work now. Get back to you when I get home tonight.

Darcy
03-24-2002, 01:50 AM
well, after 50 billions hours, this problem has been remedied. :) *kicks self*. Thanx everyone, for ur help!