Safe Mode/Device Manager

[Lonnie]

I decided to check daughter's Device Manager in Safe Mode.
What I found is very confusing and need help to correct items.
This is data found in Safe Mode (but not in regular Device Manager) :
Disk Drives -
Olympus D-510ZOOM Camera - listed as "D" Drive
SM Media-Shuttle

Should only have Generic IDE Disk Type 01 and Generic NEC Floppy Disk listed in this section

Storage Device -
USB Disk (2x) Driver=Microsoft

This shouldn't even be listed as a section nor does she have said USB Disks

Universal Serial Bus Controllers -
USB Mass Storage Device w/green ? (2x) Mfr=Microsoft Drivers=Microsoft

She has the camera, but this is only place it is even listed anywhere on computer (in Safe Mode)...the software program for the camera is listed in 'Programs'.

What should she do about the entries in Device Manager? I need easy, simple instructions, please.

Thanks in advance.

HP Pavilion 6640C 500MHz/184 RAM/WinME/IE6.0/cable connection

[Tuffie]

Hi Lonnie,

The USB device items are installed on mine also,I have no devices,but they install them so if you need them,they are there.As for like the camera,if it's one she had but no longer uses just remove it.Lots of times you will find what they call the ghost entries,usually they get there from installing something more than once,like one time in safe mode I had 3 monitors :lol: They are really not a problem,I would leave all the USB alone,and just remove the ghost items that are either listed twice,or no longer being used.Hope this helps out a bit :D

I forgot to mention Lonnie,even if you removed the USB items,Windows would just rebuild them,unless you disable it in the bios.

[TheHeretic]

it puts the USB stuff there so that when and if you ever do use those types of devices it is there. It limits your "downtime". the Camera shows up as she installed it at one point. It would prolly show up in normal mode if she were to attach it and than boot the system.

I would not worry.

Multiple USB entries are common. This many times is due to USB being able to support multiple devices at once.



TheHeretic

[Lonnie]

Thanks Tuffie and Heretic.
Now if I am to understand this, when she installed the camera, it automatically created the 'storage' section for 2 USB disks, and added the camera to the Disk Drive section and the 2 entries in the USB Controller section?
Doesn't make any sense at all.
I though that USB devices were physical items - like a Zip Drive - that one can actually 'see'. And why isn't the camera listed under imaging like her scanner...it is listed as Drive D in Safe Mode, but no where else is it even listed as being Drive D???
Should she just disable/remove all entries that are new (in Safe Mode, of course)and then what? She installed the software for the camera but can't even 'view' the pictures. Could this be the problem? Incorrect installation - she should have used the Scanner & Camera Wizard - found in the Accessories section of Programs?
Or am I just confusing myself and the problem?
It has to be fixed in order for her to 'view' the pictures from the camera - which means having installed the camera and the software correctly.
Get me straight on this please. :?: :confused:

[Tuffie]

Lonnie,

If she still has the camera and wants to use it,sounds like you might want to delete what you have showing,then reinstall.I'm not sure how it was installed,but if it never worked,and not working with that setup,do a reinstall after removing from Safe mode.Hope this clears it up for you,as was mentioned, the other USB ports have drivers loaded etc.for use as needed.If she only has one drive C,the D drive is usually the CDRom.The extra storage was created for use with her camera,what shows up if you connect the camera in Normal Mode?

[Lonnie]

I don't know what shows up in Normal Mode...all she did was install the software for camera...I have to find out if this was from a cd or not.
C=CD-ROM...M=CD-RW...I guess the 'M' is actually the 'D', but guess it got changed when re-installed clean ME last year.
That 'storage section' I listed...was never there before...maybe was added when camera software was installed on HDD????
I think, best bet, would be to go into Safe Mode and delete all references to camera and anything that was added .
Now, does one install the software first, then the camera, or what?And should she use the Scanner & Camera Wizard found in Accessories??? :confused:

[Tuffie]

If C=CDRom what letter is her HDD ? I think I would do as you mention about removing all the items that were installed with the camera.Then reinstall it,normally you install the software first,as most have INF so the computer can install properly.I would then install the camera using the wizard.I do think it might not have been installed right to start,but the drive letters are a bit strange.

If I'm not mistaken,the floppy is normally A: and with one HDD it would be C: and the CDRom D: and burner E: .At least that's how my setup is,but I only have the one drive,and just a printer added.Let us know how it goes,I'm sure with the group, someone will help get it right :D

[Lonnie]

Tuffie...when I get back to her pc later, I will check to see what is listed.
I do remember seeing the following:
A=floppy drive
C=CD-ROM
M=CD-RW
CP=Control Panel folder
HP Scanner
these are what is found when double clicking on MY COMPUTER.

But will check to make sure.

In my eMachines, the drives are listed as:
A=floppy
C=HDD
D=CD/DVD-ROM
E=CD/RW
CP=Control Panel folder
HP Scanner

UPDATED:
Yes, here is the data on her drives as listed in MY COMPUTER:
A=floppy
C=HDD
M=CD-RW/CD-ROM (is 1 complete unit )
CP=Control Panel folder
HP Scanner